WorkSafeBC-contracted clinic

WorkSafeBC

WorkSafeBC physiotherapy in New Westminster

Book a WCB physio assessment at Synergy Rehab New Westminster, Unit 405, 301 East Columbia St. Your claim can still be pending.

Not reported yet? Report it to WorkSafeBC online or call Teleclaim at 1.888.967.5377.

  • Open 7 days, weekdays until 8:30 PM
  • We bill WorkSafeBC on accepted claims
  • 19+ locations
Smiling physiotherapist talking through a treatment plan with a patient
  • OnlineWCB booking
  • Open 7 daysweekdays until 8:30 PM
  • 19+locations

Find us

Visit Synergy Rehab New Westminster

Synergy Rehab New Westminster

Unit 405, 301 East Columbia St
New Westminster, BC V3L 3W5
Getting here
We are in the Columbia Medical Building on East Columbia Street in Sapperton, Suite 405. Main roads nearby: East Columbia Street, Brunette Avenue and its Highway 1 interchange, and McBride Boulevard. Close to SkyTrain in Sapperton. Plan your trip at translink.ca.
Accessibility
Need step-free access, a quiet room or extra time? Call (604) 553-3303 before your first visit so the team can plan for you.
Parking
Call the front desk for the best place to park near the Columbia Medical Building.
Areas we serve
Sapperton, Uptown and Queen’s Park, Downtown New Westminster, Brunette, Victory Heights and Maillardville (Coquitlam)
Languages
English. Ask the front desk if you need another language.

Opening hours

Open 7 days
Opening hours at Synergy Rehab New Westminster
Mon to Fri8 AM to 8:30 PM
Sat9 AM to 4 PM
Sun8 AM to 4 PM

At this clinic

WCB care you can book at New Westminster

  • WCB physio assessment

    Your first visit: we assess the injury and build a plan around your job.

    You can have a WCB physio assessment on a pending claim within 60 days of your injury.

  • WCB physio treatment visits

    Hands-on care and exercise at follow-up visits.

    WorkSafeBC-funded WCB physio treatment visits start once your claim is accepted.

  • WCB acupuncture

    Acupuncture on a WorkSafeBC claim.

    WCB acupuncture needs an accepted claim.

  • WCB massage therapy

    Massage therapy on a WorkSafeBC claim.

    WCB massage therapy needs a doctor’s referral and an accepted claim.

Smiling front desk team member welcoming a patient at check-in

Your first visit here

Starting WCB physio at New Westminster

When you arrive: Check in at the front desk in Unit 405. Say it is a WorkSafeBC claim and give your claim number if you have it. Your physiotherapist then takes you to a private room, asks how you were hurt and what your job involves, and checks how you move.

  1. Book a WCB Physio Initial Session online, or call (604) 553-3303.
  2. Tell us the date and how the injury happened at work, and your employer’s name.
  3. Bring your 8-digit WorkSafeBC claim number if it has arrived.

How claims work at each stage: WorkSafeBC physiotherapy

Your team

Physiotherapists at New Westminster

Meet the full Synergy Rehab team

Who we treat

WCB physiotherapy at New Westminster for every kind of job

Injured at work in BC? Your WorkSafeBC physiotherapy plan is built around the tasks your job asks of you, so you can get back to work safely.

  • Construction and trades

    Lower back injury, herniated disc, rotator cuff injury and knee strain from lifting, climbing and working overhead.

  • Warehouse, logistics and delivery

    Lifting injury, low back strain and sciatica from bending, carrying and loading all shift.

  • Truck, bus and transit drivers

    Neck pain, back pain and sciatica from long hours at the wheel, plus shoulder strain from loading and climbing in and out of the cab.

  • Nurses, care aides and health care

    Back and shoulder injuries from moving and repositioning patients, and sore feet and knees from long shifts.

  • Office and desk workers

    Repetitive strain injury, tennis elbow, wrist pain and neck pain from keyboard and screen work. Ask us about office ergonomics.

  • Manufacturing and food processing

    Tendonitis, repetitive strain injury and frozen shoulder from fast, repeated tasks on a line.

  • Retail, hospitality and cleaning

    Plantar fasciitis, ankle sprain, knee pain and shoulder strain from standing all day, mopping and carrying, plus slips and falls at work.

  • Farm, landscaping and outdoor work

    Back strain, shoulder and knee injuries from digging, lifting and uneven ground across the Lower Mainland and Fraser Valley.

  • Police, fire, security and first responders

    Knee, back and shoulder injuries from heavy gear, running and physical calls.

Your job is not on the list? We treat work injuries in every line of work. Call or book a WCB assessment and tell us what your day looks like.

New Westminster WCB physio guide

WorkSafeBC physio at Synergy Rehab New Westminster: local questions

Quick answers about WCB physiotherapy at Synergy Rehab New Westminster, Unit 405, 301 East Columbia St New Westminster, BC V3L 3W5. For claims, costs and return to work, see our full WorkSafeBC physio guide.

WCB at New Westminster. WorkSafeBC (WCB) physiotherapy at Synergy Rehab New Westminster: booking, your first visit and who treats you.

Is there a WorkSafeBC physiotherapy clinic in New Westminster?

Yes. Synergy Rehab New Westminster, at Unit 405, 301 East Columbia St, New Westminster, is a WorkSafeBC-contracted physiotherapy clinic. You can book a WCB Physio Initial Session online or call (604) 553-3303.

Book a WCB Physio Initial Session

Can I book WCB physio at Synergy Rehab New Westminster before my claim number arrives?

Yes. If it is within 60 days of your injury, you can have your first assessment at Synergy Rehab New Westminster while your claim is still pending. You do need to have reported the injury to WorkSafeBC. Bring your 8-digit claim number once it arrives. Treatment visits paid by WorkSafeBC start once the claim is accepted.

How pending claims work

What happens when I arrive at Synergy Rehab New Westminster?

Check in at the front desk in Unit 405. Say it is a WorkSafeBC claim and give your claim number if you have it. Your physiotherapist then takes you to a private room, asks how you were hurt and what your job involves, and checks how you move.

Tell us the date and how the injury happened at work, and your employer’s name. Wear clothes you can move in.

What happens at a WCB assessment

Who are the physiotherapists at Synergy Rehab New Westminster?

As of November 2026, the physiotherapists at Synergy Rehab New Westminster are Bhavin Patel, Uzma Shaikh, Samika Wagh, Srusti Pipaliya and Katherine Lamar-Goulding. The booking page shows each physiotherapist’s current openings, so you can pick a therapist or take the first available time.

See the team and book

Can I get WCB acupuncture at Synergy Rehab New Westminster?

Yes. Synergy Rehab New Westminster offers acupuncture on WorkSafeBC claims. WorkSafeBC acupuncture needs an accepted claim, but no referral. Past the first set of visits, a WorkSafeBC officer has to approve more. When you book online, choose WCB Acupuncture Initial Session.

Book WCB acupuncture at New Westminster

Can I get WCB massage therapy at Synergy Rehab New Westminster?

Yes. Synergy Rehab New Westminster offers massage therapy on WorkSafeBC claims with a registered massage therapist (RMT). WorkSafeBC massage needs a doctor’s referral and an accepted claim before treatment starts, and more treatment after the first set needs WorkSafeBC approval. When you book online, choose WCB Massage Initial Session.

Book WCB massage at New Westminster

Related

Hours & Booking. When Synergy Rehab New Westminster is open, and what to do if it is full.

What are the hours at Synergy Rehab New Westminster?

Synergy Rehab New Westminster is open Monday to Friday 8 a.m. to 8:30 p.m., Saturday 9 a.m. to 4 p.m., Sunday 8 a.m. to 4 p.m.. Holiday hours can change, so check the booking page for live openings.

See live openings

Can I book WCB physio before or after my shift at Synergy Rehab New Westminster?

Weekday visits start as early as 8 a.m. and run as late as 8:30 p.m., depending on the day. Weekend times: Saturday 9 a.m. to 4 p.m. and Sunday 8 a.m. to 4 p.m. If you are back on modified duties, an early or late visit can keep treatment going around your hours.

Find a time that fits your shift

What if Synergy Rehab New Westminster has no time that works for me?

Try our nearest clinics: Cedar Hills (about 5.9 km) and Central City (about 6.2 km). Every clinic on our WorkSafeBC physiotherapy page books WCB physio online.

All clinics with WCB booking

Can I get a same-day WCB appointment near New Westminster?

Often, when the schedule allows. Our same-day appointments page shows clinics with openings today. Choose WCB Physio Initial Session and tell us the injury happened at work.

Book a same-day visit

Related

Getting Here. Directions, parking, access and languages at Synergy Rehab New Westminster.

Where is Synergy Rehab New Westminster and how do I get there?

Synergy Rehab New Westminster is at Unit 405, 301 East Columbia St New Westminster, BC V3L 3W5. We are in the Columbia Medical Building on East Columbia Street in Sapperton, Suite 405. Main roads nearby: East Columbia Street, Brunette Avenue and its Highway 1 interchange, and McBride Boulevard. Close to SkyTrain in Sapperton. Plan your trip at translink.ca.

Map and directions

Where do I park at Synergy Rehab New Westminster?

Call the front desk for the best place to park near the Columbia Medical Building. We are in the Columbia Medical Building on East Columbia Street in Sapperton, Suite 405. Close to SkyTrain in Sapperton. Plan your trip at translink.ca.

Parking and directions

Is Synergy Rehab New Westminster accessible?

Need step-free access, a quiet room or extra time? Call (604) 553-3303 before your first visit so the team can plan for you.

Call (604) 553-3303

Which areas does Synergy Rehab New Westminster serve?

Injured workers come to Synergy Rehab New Westminster from Sapperton, Uptown and Queen’s Park, Downtown New Westminster, Brunette, Victory Heights and Maillardville (Coquitlam). If another clinic is closer to your home or work, every Synergy Rehab clinic books WCB physio online.

Find the clinic nearest you

Which languages do the physiotherapists at Synergy Rehab New Westminster speak?

Our physiotherapists here speak English. If you need another language, call (604) 553-3303 and the front desk will help you find the right clinician.

Book with a physiotherapist

Related

Serving

SappertonUptownQueen’s ParkDowntown New WestminsterBrunetteVictory HeightsMaillardville (Coquitlam)

Updated November 2026. General information, not advice about your own claim. For an emergency, call 911.

Nearby

Other Synergy clinics near New Westminster

Find another clinic for WCB physio

Sources

  1. Health care benefits (workers) (worksafebc.com)
  2. How workers report a workplace injury or illness (worksafebc.com)
  3. Physiotherapy Services Reference Manual (worksafebc.com)
  4. Massage therapists: WorkSafeBC services (worksafebc.com)

Sources researched November 2, 2026.

Hurt at work? Book at New Westminster.

Unit 405, 301 East Columbia St, New Westminster. Call (604) 553-3303.

Book a WCB assessment

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